Shipping policy

PROCESSING TIME

Generally, your purchase is shipped within 2-5 business days. We also provide an estimated delivery date during checkout!

Business hours are 7am to 5pm Pacific Time. Items will be ready for shipment within the next 2-5 business days. We will do our best to accommodate special shipping requests, but it is the sole responsibility of the customer to understand our shipping procedures.

If you place an order with expedited shipping before 11:00 AM (PT), your order will ship the same day; after 11:00 AM (PT), your order will ship the following business day.

We review, verify and approve every order. Discrepancies between billing and shipping information may cause a delay. We may contact you, so please provide phone numbers for both billing and shipping.

Please note that from time to time we may experience delays with shipping.

While deliveries may be scheduled for a specified arrival, we cannot guarantee delivery by any specific time. Delays may be caused by weather or mechanical issues and  is unable to refund shipping fees for these kinds of delays as they are out of our control.